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To improve revenue collection, KRA opens a service center at the border post in Malaba.

In an effort to improve trade and increase revenue collection, the Kenya Revenue Authority (KRA) has established a specialized service center at the Malaba One-Stop Border Post (OSBP).

The new service center is intended to integrate all government agencies working at the border to ensure smooth information exchange and remove delays in the clearance process for traders, according to a statement released by KRA to newsrooms on Friday.

The tax collector mentioned that the new building is intended to prevent transnational crimes like the smuggling of goods and the trafficking of people.

Currently, the border post clears goods for shipment to neighboring countries like Burundi, South Sudan, Rwanda, Uganda, and the Democratic Republic of the Congo (DRC).

“The Malaba OSBP plays a vital role in strengthening border security and promoting economic cooperation and regional integration among East African Community Partner States, in addition to facilitating trade and boosting revenue,” a portion of the statement said.

The border post currently processes 2,000 trucks a day on average, of which 1,400 are carrying outbound cargo and 600 are coming inbound.

It is anticipated that the number will rise sharply with the addition of the new service center.

Revenue increased by 500 percent, from Ksh.962 million in the 2012–2013 fiscal year to Ksh.5.28 billion in 2023–2024, according to KRA.

The tax authority said, “The One-Stop-Shop platform will integrate all Partner Government Agencies (PGAs) operating at the Malaba OSBP, with the goal of providing efficient, effective, and citizen-centric services.”

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